RETURNS, EXCHANGES AND WARRANTIES

→Read the Quick Guide – Product Returns

Only products which conform to the following conditions can be returning to Voltimage Distribution

• Unopened products in their original packaging
• Products must have been purchased form Voltimage Distribution within the last 12 months.

We do not replace

• Perishable goods
• Liquidations/Final Sale
• Special Order
• Opened or incomplete products

Returning damaged of defective products

If you receive an article that is defective please contact your representative to request an exchange.

Products must follow our return conditions detailed above.

If you receive an article that was damaged during transport it is important to contact our office within 48 hours of receiving the article.

Our customer service department will help you complete the return.

Order errors

If you receive an item you did not order, or if you receive the wrong item, it is important to contact our office within 48 hours of receiving the article.

Our customer service department will help you complete the return.

Product must follow our return conditions detailed above.

Returning Electronics

Defective electronics can be returned up to one year after the in-store sale. Returns must include the original invoice and POS invoice.

Our customer service department will help you complete the return.

Product must follow our return conditions detailed above, excluding the purchase date & unopened conditions.

→Complete the RMA Request Form

Far any other type of return, please contact us